Privacy Policy

Privacy Policy

Introduction

Welcome to http://district-collision-repair.dentrepair-talk.com (referentially, ‘the Website’ or ‘our platform’). We, District Collision Repair, are dedicated to ensuring your privacy is protected during your interactions with our online services. This comprehensive Privacy Policy explains how we handle the personal data of users visiting and utilizing our website and associated applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services accessed through links on our website, as they have their own privacy policies which govern the use of your data.

Processing Activities

This Privacy Policy becomes applicable when you engage in any of the following activities:

  • Using our applications and services as an authorized user account holder
  • Visiting and interacting with any pages on our website
  • Subscribing to receive newsletters, promotional emails, or other communications from us
  • Providing feedback, reviews, or completing surveys on our platform

Personal Data Collection

District Collision Repair collects various types of personal data, including but not limited to:

  • Account Information: This includes user names, email addresses, and any unique identifiers associated with your account.
  • Payment Details: Credit/debit card information, billing addresses, and transaction records for processing payments on our platform.
  • Financial Data: Bank account numbers or other financial information if you choose to link them to your account for faster transactions.
  • Purchase History: Records of products purchased through our services, including quantities, prices, and delivery details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data, which help us recognize devices that access our platform.
  • Location Data: Information about your geographic location when you interact with our map or location-based services.
  • Feedback and Reviews: Content you submit through forms, surveys, or reviews, including text, images, or videos.
  • Social Media Information: If you connect your social media accounts to our platform, we may collect data from those accounts (e.g., name, profile picture, and connections).
  • Product Interaction Data: Details about how you interact with products on our website, such as product views, clicks, and additions to shopping carts.

We gather this data through direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies Policy

District Collision Repair uses cookies to enhance your experience while using our platform and for analytical purposes. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings.
  • Understand how you interact with our site, improving its performance.
  • Deliver targeted content and personalized ads (in partnership with advertising networks).

Our cookies are categorized as:

  • Strictly Necessary: These ensure basic functionalities of the website.
  • Preferences: Cookies that remember your chosen settings and preferences.
  • Analytics: Used to collect aggregate data about site usage, helping us improve our platform.

Users can control non-essential cookies through our in-browser Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

The duration for which we store personal data varies based on the type of information and the purposes for its collection:

  • Account Information: As long as your account remains active or until you request its deletion.
  • Payment Details: For billing and transaction history, typically 7 years due to legal record-keeping requirements.
  • Purchase Data: Up to 5 years for analytics and improved product recommendations.
  • Location Data: Until the data is no longer required for the purposes specified at collection.
  • Feedback and Reviews: As long as it remains visible on our platform or until you request its removal.
  • Other Personal Data: For legal, tax, and accounting purposes, up to 10 years after your last interaction with us.

Upon completion of these retention periods, the data is securely deleted or anonymized.

Security Measures

District Collision Repair has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Authentication mechanisms for user accounts, including multi-factor authentication where applicable.
  • Regular security assessments and penetration testing to identify and mitigate vulnerabilities.
  • Access controls to ensure that only authorized personnel can access sensitive data.

We engage secure third-party processing partners who adhere to strict privacy and security standards to handle your data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to and a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to limit the processing of your data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your requests within a reasonable timeframe and in line with applicable law.

Changes to Privacy Policy

District Collision Repair reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

  • Email: [email protected]
  • Mailing Address: District Collision Repair, 1234 Main Street, Metro City, CA 98765

We are dedicated to addressing your privacy concerns and ensuring a transparent and secure user experience on our platform.